CANT FIND printer?!

It was working well when I bought the printer earlier in June this year but now I cant even find the printer EVEN IF IM CONNECTED to the printer wifi?! It doesnt make sense and Ive tried for so long. There is no help anywhere and no one ever got back to me for support. Now I have an expensive printer lying around with lots of film that I cant use because the app wont work. Please fix this.

MadamLeung about instax SHARE, v2.7.0